Custom database design, financial systems implementations and systems development
Customer Services Africa (prelude)
February 17, 2012We just presented two topics at this year’s customer services conference in Sandton.
We will be posting the two topics covered on this forum so as to enable either information sessions or further discussion.
The topics were:
1. Customer Services and Technology-Driven Improvements; and
2. Social Media Meets Customer Relationship Management (CRM).
Hopefully we can post Part I over the coming weekend already… Watch this space 
Posted in: conference, crm, Customer Service, customer services, customer services africa, IT, Psyber Consulting, sandton, scrm, social media, technology
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